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Accessibility statement for Send an SR1 medical evidence form

This service is part of the wider GOV.UK website. There’s a separate accessibility statement for the main GOV.UK website.

This statement only applies to the Send an SR1 medical evidence form service, available at www.send-an-sr1-medical-evidence-form.dwp.gov.uk/start.

Using this service

This service is run by the Department for Work and Pensions (DWP). We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate all the service using a keyboard or speech recognition software
  • listen to all the service using a screen reader

We have also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

The service is using common styles, patterns and components from the GOV.UK Design System which are widely regarded as accessible.

Some people may find parts of this service difficult to use:

  • Google Chrome’s autocomplete menu suggests your details when you complete the patient’s details – this is a known issue with Google Chrome, we recommend using a different browser to avoid this problem

Reporting accessibility problems with this service

We are always looking to improve the accessibility of this service. If you find any problems not listed on this page or think we are not meeting accessibility requirements, contact the DWP accessibility team.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service’s accessibility

DWP is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was prepared on 24 September 2024. It was last reviewed on 23 September 2024.

This service was last tested on 23 September 2024 against the WCAG 2.2 AA standard.

The tests were completed by the service team.

There is a separate accessibility statement for the NHS CIS2 Authentication service.


Get help

Email: online.sr1@dwp.gov.uk

We aim to respond within 3 working days.